Shifts12
320
this week
Open / shortfill
183
need seats
Coverage2pp
65%
filled / required
OT hours14
365
$22K premium
Labor $3%
$163K
week cost
Swaps pendingSLA
17
manager queue
Scheduled vs required
Northline floors · by day
ScheduledRequired
Mon Week publishedWed Demand spike forecastFri Payroll cutoffSat Event floor load
Shifts by role
320 rows
48
Support L1
44
SRE
43
NOC Analyst
40
Floor Lead
38
Sales Floor
37
Support L2
Highest understaff risk
Risk board
| Slot | Loc | Risk |
|---|---|---|
| SRE · Mon | Denver | 95 |
| NOC Analyst · Mon | Denver | 95 |
| NOC Analyst · Tue | London | 95 |
| SRE · Sun | Chicago | 95 |
| SRE · Wed | London | 95 |
| NOC Analyst · Mon | Denver | 95 |
| Floor Lead · Sun | Austin | 95 |
Open & short shifts
by demand
| Day | Role | Location | Window | Short | Status | Demand |
|---|---|---|---|---|---|---|
| Sat | Sales Floor | Chicago Floor | Weekend day | 2 | Scheduled | 92 |
| Mon | SRE | Denver NOC | Night | 2 | Open | 88 |
| Mon | NOC Analyst | Denver NOC | Night | 1 | Scheduled | 88 |
| Sun | SRE | Denver NOC | Night | 1 | Scheduled | 80 |
| Mon | Support L1 | SF Support | Day | 1 | Scheduled | 72 |
| Tue | Support L2 | SF Support | Eve | 1 | Scheduled | 70 |
| Thu | Support L1 | Austin CS | Mid | 2 | Open | 60 |
| Mon | Support L2 | London Desk | Day | 1 | Scheduled | 58 |
Coverage health
composite
-11
health
Coverage %65%
High understaff174
OT cost (wk)$22K
Pending swaps17
Root-caused alerts
symptom → cause → fix
Do this next
scored from understaff risk · risk × short × demand
#1502
Fill SRE Mon
Headcount short 2 of 2
$2.1K at risk
#2334
Fill NOC Analyst Mon
Headcount short 1 of 2
$1.2K at risk
#3445
Fill NOC Analyst Tue
Headcount short 2 of 2
$1.9K at risk
#4553
Fill SRE Sun
Headcount short 2 of 5
$1.1K at risk